
theWillow
VINTAGE MARKET
PAYMENTS
Pay online via PayPal - preferred.
PayPal invoicing for credit card payments available.
Call 704-612-4180 to pay by phone with Visa / MasterCard.
We do not accept American Express or Discover.
Money orders are accepted. No personal checks.
LAYAWAY
Yes, we accept layaways.
First payment is NONREFUNDABLE*
First payment: 1/3 the item's purchase price*
Second payment: 1/3 price within 45 days of purchase.
Final payment: Due within 90 days of purchase date.
Second & third payments are refundable if order is cancelled.
GIFT SERVICE
Gift certificates available
Professional gift wrap available
PACKAGING
Heavy and light duty boxes
Bubble wrap, styrofoam, Kraft paper used
Expensive glass and pottery is double boxed.
Jewelry is gift tissue wrapped & sent in a gift box.
Precious metals typically include a Sunshine polish cloth.
Extras such as candy, charms, etc. often accompany purchases.
DOMESTIC SHIPPING
Packages are shipped via USPS or UPS.
Shipping insurance is required on breakable items.
Tracking information provided during package transit.
INTERNATIONAL SHIPPING
Available for small items, such as jewelry.
Cost depends on destination, size, and weight.
Shipping quotes provided upon request.
RETURNS
Returns at buyer request within 3 days of receiving order.
Items must be in original, unopened, undamaged packaging.
"Extras" (excluding candy) must be returned to receive full refund.
If polish cloths are used or unreturned, a $5 charge will apply.
Returns must be shipped insured via original mail carrier.
Delivery tracking is recommended.
REFUNDS
Refunds are issued within 3 days after we receive your return.
Shipping costs are not refunded unless it is our error.
Refunds are issued via PayPal.
COMING SOON! Loyalty Rewards for Repeat Customers